Tuesday, March 9th, 2010

The other night I was immersed in my work when my 17 year old came into the office. One look at his face told me it was an emergency. And it was. He had just learned of the murder of one of his friends.

He was devastated.

What I find disturbing is that he [...]

Social media is all about building relationships. Reaching out and connecting over the phone, or over coffee or a meal, is a valuable step in getting to know someone better. How often do you reach out to social media friends and followers? Have you had success in building stronger business relationships in this manner?

As a social media consultant, I have used my name as a search term to demonstrate that social networking sites come up early as search results.Until recently a search on my name in either Google or Yahoo produced the same results: my website and blog, my profiles on LinkedIn, Facebook and Twitter and my fledgling Facebook fan page for my social media consulting business. Earlier this week, while searching on my name in Google and Yahoo!, I realized my Facebook fan page did not come up in search results. What has changed?

Last week the popular social networking site, Facebook, revised its promotions guidelines. The new terms of services restrict your ability to use your personal profile or page to conduct contests, giveaways or other promotions. How will the changes affect your company’s planned Facebook promotions?

Over the weekend I got a call from a friend and Twittermate who woke to find his Twitter account suspended. He was truly perplexed about the suspension. Twitter recently released new terms of service and is intent on cracking down on spam (a good thing) and perhaps his account was mistakenly included in that effort. Here are some things you can do to safeguard your Twitter account and what you should do if your account is mistakenly suspended.

How I lost my Facebook profile (and how you can avoid doing the same thing)
So six weeks ago I lost my Facebook profile. The one with more than 700 friends and scores of carefully chosen and shared bookmarks—designed to position me as having a real grasp on how to use social media marketing to build [...]