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Tag: Twitter

Dell Earns Forrester Research’s Prestigious “Voice of the Customer” Award

As a social media consultant I have often cited Dell for its work in social media. This week, in the same week that Dell earned the prestigious “Voice of the Customer” award from Forrester Research, its social media team released “CAPtivating Conversation: Dell CAP Days Participants Speak Their Mind”; video of the participants in its inaugural Customer Advisory Panel.

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Taking social media offline?

Social media is all about building relationships. Reaching out and connecting over the phone, or over coffee or a meal, is a valuable step in getting to know someone better. How often do you reach out to social media friends and followers? Have you had success in building stronger business relationships in this manner?

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Google Seems to Have Misplaced My Facebook Fan Page—Have You Seen It Anywhere?

As a social media consultant, I have used my name as a search term to demonstrate that social networking sites come up early as search results.Until recently a search on my name in either Google or Yahoo produced the same results: my website and blog, my profiles on LinkedIn, Facebook and Twitter and my fledgling Facebook fan page for my social media consulting business. Earlier this week, while searching on my name in Google and Yahoo!, I realized my Facebook fan page did not come up in search results. What has changed?

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@allenmireles’ Halloween #FollowFriday List for Twitter

Today is, once again, #FollowFriday on Twitter and I have just spent a little bit of time putting together my Halloween #FollowFriday recommendations. I used the Twitter List function this time. You can follow my Halloween #FollowFriday list at Today is, once again, #FollowFriday on Twitter and I have just spent a little bit of time putting together my Halloween #FollowFriday recommendations. I used the Twitter List function this time. You can follow my Halloween #FollowFrdiay list at http://twitter.com/allenmireles/halloween-followfriday/.

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Start Thinking: How Will You Use the Twitter Lists Function for Your Business?

The ramifications for using Twitter Lists as a business growth tool are enormous. Inclusion in certain Twitter Lists can quickly build your online trust factor and reputation. Twitter Lists can help increase traffic to your website, or blog, as Twitter users find you in a list, read your tweets and follow to your site to learn more. Lists will go viral as people find them useful and recommend them to others—increasing your visibility.

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