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Category: Blog

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#DellCAP 2011 Review: Wowed By Dell’s Social Media Listening

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Exploring Social Media Business Summit Comes to Toledo!

I’m excited to announce my upcoming collaboration with Jason Falls, a leading thinker, educator, speaker and consultant in the world of social media marketing, public relations, digital marketing and communications. Exploring Social Media Business Summit Toledo brings together top professionals in the areas of social media marketing, integrated marketing, and digital and content strategy for a day long intensive seminar. Join us in Toledo! We’re going to have a blast and learn a ton.

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Returning Home After A “Mostly Unplugged” Vacation

Returning home after a “mostly unplugged” vacation. Being away and unplugged means being out of touch and that’s a little uncomfortable. What new social media tools will have launched in my absence? Will my clients have forgotten me or found they can do without me?

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Jesse Mireles: Award Winning Graphic Designer and Artist

For the past 25 years, my husband, Jesse Mireles, has served as art director and graphic designer for Metroparks of the Toledo Area. His creative genius has produced the visual images we have come to associate with our Metroparks system; the posters, flyers, signs, magazines, maps advertisements, web site, logos, television commercials, videos, t-shirts and related graphics.

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Dell Earns Forrester Research’s Prestigious “Voice of the Customer” Award

As a social media consultant I have often cited Dell for its work in social media. This week, in the same week that Dell earned the prestigious “Voice of the Customer” award from Forrester Research, its social media team released “CAPtivating Conversation: Dell CAP Days Participants Speak Their Mind”; video of the participants in its inaugural Customer Advisory Panel.

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Digital Hoarders and Using the Social Media Lightsaber

Every really good conference or meeting offers up a new phrase, a moment of amusement, and a reason to ponder. Our session with Dell earlier this week was no exception. New phrase: “digital hoarder”. Moment of amusement: Darth Vader using his social media lightsaber to take Dell down. Reasons to ponder: too many to list here.

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